Shipping- United States & Canada | FAQ | Kitco
To discuss the possibility of an exchange or return, contact our customer service center within three (3) business days of receiving your items. You may contact us by phone at 1 877 775-4826 or 514 313-9999, or, if you wish to include photos, you may contact us by email at info@kitco. Kitco's shipping and insurance costs for US, Canada, and ...